America's Best Flags and Flagpoles
aka: America's Best Products; America's Best Flags
Call 24/7 800 419 5404
COMPANY INFORMATION:
| America's Best Flags | |
| 858 Camel Back Drive | |
| New Braunfels TX 78130 | |
| Voice: (Toll Free) 800 419 5404 | |
| Voice: (Local) 830 629 0238 | |
| Fax: 830 620 5146 | |
| Sales / General Questions: sales@myflag.com |
STATUS OF ORDER:
For Status of Orders, please email all correspondence to: customerservice@myflag.com
SHIPPING METHODS:
SHIPPING: (U.S.A. only) We ship US Priority & UPS shipping services for flags,flag kits and accessories. For shipment to Alaska and Hawaii or Faster Shipping Services, additional charges may apply.
(U.S.A. only) (*For ground set / tapered aluminum and fiberglass residential & commercial flagpole packages only). We ship Freight Carrier, Additional shipping charges may apply for residential deliveries. For shipment to Alaska, Hawaii or International shipment, additional charges will apply. Please Note: Unless specified by customer...flagpoles may ship as either one piece or in sections for both aluminum and fiberglass flag poles.
RETURN POLICY: (100% Satisfaction)
Return Shipping is Required.
Please
note: Custom Flags(* digital printed flags, feather, banners,
flags & bow style are non-returnable.
(Ground Set Flag Poles excluded)
FLAGPOLE SHIPPING
INFORMATION....READ CAREFULLY! THE CARTON OF PARTS HAS BEEN
CAREFULLY PACKED. MANUFACTURER, AND AMERICA'S BEST FLAGS WILL NOT BE RESPONSIBLE FOR ANY SHORTAGES IF THEY ARE NOT REPORTED WITHIN 48
HOURS AFTER ARRIVAL. THE SHAFT WILL STAIN
IF ALLOWED TO REMAIN IN CONTACT WITH WET OR DAMP WRAPPINGS. IF THERE IS
ANY SIGN THAT THE SHAFT OR ITS TUBE HAS COME IN CONTACT WITH WATER DURING
SHIPMENT, REMOVE IT FROM THE TUBE AND UNWRAP
IMMEDIATELY!!!! IF THE SHAFT IS TO BE STORED OUTDOORS, IT
MUST BE STORED UNWRAPPED, OUT OF THE TUBE, AND OFF THE GROUND. IF
THE SHAFT IS TO BE STORED INDOORS, IT MAY BE LEFT IN THE WRAPPINGS AND
TUBE, PROVIDED THAT IT SHOWS NO SIGNS OF HAVING BEEN
EXPOSED TO MOISTURE, AND THAT IT WILL NOT BE EXPOSED TO MOISTURE DURING
STORAGE. The carrier accepts the shipment in good condition and
in quantity as noted. Any
claim for damage or shortage lies between the end user and the
carrier. The shipment must be checked
carefully and note any visible damage or shortage on freight bill before
signing to facilitate possible claim against carrier. Concealed loss
or damage should be reported to carrier upon discovery. Do not
return any merchandise without prior written authorization. Consignee is responsible for insuring the
conformance of delivered material to his order or governing
specifications. Installing improper equipment is done at his
own risk and expense. No back charges are applicable or will be honored
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*** Failure to comply with your local building codes or planning department is the sole responsibility of the customer.***
PRIVACY POLICY:
America's Best Flags collects information such as name, address, phone number, email address and payment information for the sole purpose of processing payment and shipping products. We also use this information, (customer name and mailing address), for thank you letters and special offers. This information, (customer name and mailing address), is shared with product manufacturers and delivery services for the sole purpose of product delivery.